I had been very frustrated with a medical transcription company because of their poor quality and service. An associate recommended a transcription company based in Metro Louisville, KY. Initially, my account specialist Kim (MDofficeManager) worked very closely with my team and delivered a customized transcription solution that met our needs in record time. In addition to implementing the solution, they trained my staff and ensured that the visiting surgeons got proper training. This ensured a very smooth and efficient transition from the old to the new transcription company. Now if any one asks me about transcription, I immediately refer them to MDofficeManager.