Whenever a change is requested, it is done within 24 hours and never has to be mentioned again. We have found this company to be reliable, fast & extremely customer service oriented. The rates are very competitive when compared with other transcription services.
I had been very frustrated with a medical transcription company because of their poor quality and service. An associate recommended a transcription company based in Metro Louisville, KY. Initially, my account specialist Kim (MDofficeManager) worked very closely with my team and delivered a customized transcription solution that met our needs in record time. In addition to implementing the solution, they trained my staff and ensured that the visiting surgeons got proper training. This ensured a very smooth and efficient transition from the old to the new transcription company. Now if any one asks me about transcription, I immediately refer them to MDofficeManager.
Locating a reliable transcription company that can handle multi-location Oncology practices was a daunting task for me. I was looking for high quality, quick turnaround time and reliable support. MDofficeManager provided us the web-based transcription solution that has immensely improved our workflow efficiency. They are our true partners in our first step towards EMR & paperless document management The quality of MDofficeManager documentation has been superb with fast turnaround. This is further supported by an excellent support team!
Our practitioners have utilized the outstanding services of MDofficeManager for the past four years and have been greatly satisfied. Our reports are always accurate and returned on time. The personal support is fabulous. The account representative is always there to answer any questions we have. Unlike companies we previously worked with, MDofficeManager truly delivers what they promise. I would recommend their services to anyone
The choice of hand-held digital recorders or a toll-free call-in line allows for both flexibility and convenience. To the amazement of our professional staff, work is routinely returned in less than the guaranteed 24 hours. Working with MDofficeManager has improved our office efficiency and cost savings.
The quality and service is excellent! It has been a pleasure working with MDofficeManager. They accommodate all requests, no matter how small or how large the practice. MDofficeManager provides customized solutions. They are easy and pleasant to work with. I highly recommend this company for its professional, timely and accurate service.
We have been using the transcription service of MDofficeManager in our Internal Medicine practice for the past two years. The quality of reports has always been excellent. The reports are accurate and turnaround time is exceptional. Our office members are very happy. The support staff is always pleasant, kind and helpful when we have any concerns at all. This service has been an excellent addition to our practice and we would recommend the service to other healthcare professionals without hesitation. Thanks to all the personnel at MDofficeManager for the hard work they do.
The interface is very user friendly and has multiple features to meet the needs of both our novice and power users. Whenever we have had questions or problems with using the system, tech support was immediate and any issues were quickly resolved. However, this is just an interface for the real purpose of using MediVoxx – medical transcription. We have found the transcription to be accurate and consistent. Turn around times are quick and reliable. Whenever we need to make an adjustment to the style of the finished document, the editors quickly accommodate our needs. I strongly recommend MediVoxx for any medical practice or other business that needs a transcription service.
We’ve never had a problem, and when I’ve needed something in emergency, you’ve been able to help us. We appreciate the extra care with tracking down dictations or contacting us with questions/concerns you have with our dictation. Thank you for providing a Dictaphone for one of our providers. It’s much appreciated.
Excellent turnaround time even when need is ASAP. Keep up the good work!!! I am very pleased with your service. You all are always so pleasant and helpful. Thank you for your help. You already go far beyond my expectations.